Step 1: Go
to https://wpg.emboldhealth.com/ The
first time you visit the website you will need to accept the privacy policy.
You will also see a quick introduction to Provider Guide the first couple
times you access the website. You can get back to this screen anytime by
clicking the menu icon (3 horizontal lines in the top right corner) and
clicking “About Provider Guide” *Note* Make
sure you are using a software version that is compatible with Provider Guide
Step 2: Select
the state your store is located in and click the “Continue” button. *Note* You
may get a screen pop indicating benefit changes depending on the state your
store is located in.
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Step 3: Verify that the location is correct. You can change the location by tapping inside the “Where are you located?” field and tapping the “X” to clear the field. Start typing the City or Zip Code you wish to search for and results will begin to autofill. Step 4: Tap
inside the field that says “What are you looking for?” You can search by
Specialty, Provider Name, or Facility. *Note* Search
results will begin to autofill when you start typing. Results will be
categorized by Specialty, Provider Name, and facility. When you see what you
are looking for, you can tap on it to make your selection at any time.
Step 5: Once
you make your selection, click the search button. *Note* You
can always come back to this screen to start a new search by clicking the
Walmart Spark in the top left corner.
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Step 6:
Clicking the “Search” button will bring up a map and a list of providers matching
your search criteria. If there is a high number of results matching your
search, you may get a screen asking you to select the category for your
search in order to narrow down the search results. *Note* The
results are sorted by “Best Match” by default. You can change the sort to
sort by Distance, First Name, or Last Name. You can also filter the search
results by provider gender and “accepting new patients.”
Map- Each pin
on the map shows the number of providers near the location you searched. You
can click on a pin to see that list of providers. Use your finger to move the
map to a different area. Zoom in or out on the map using two fingers. *Note* You
can move the map to any area, even if you don’t see the red pins. Moving the
map to a new area and clicking the “search here” button will show you results
for providers in that area. Hit “Show List” to see the providers in the list
format.
Step 7: To see additional information about a provider, click “details” to the right of the provider’s name. |
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Step 8: The “Details” page gives you easy access to important information about the provider by clicking any of the following “buttons” or hyperlinks: “Highly Rated” (if applicable)-Provides meaning “In network Provider”- Provides meaning “Share” button- Allows you to share the provider’s information via text or email with a friend or family member. “Schedule” button- Allows you to easily contact BCBS to schedule an appointment for you. Address
hyperlink- Takes you to Google Maps making it easy for you to get directions. *Note* You
can also click the red pin on the map.
Phone Number Hyperlink- Allows you to easily place a call to the provider’s office. Website hyperlink (if available) - Takes you to the provider’s website. Step 9: Click “Go back” to return to the previous page, or click the Walmart Spark in the top left corner to start a new search. |